No Guns, No Dogs, No Naked Men

by SvG on 3 April, 2012

When I was working as a consultant in the Netherlands many years ago, one of my clients was a small bank. You knew they did things differently the moment you stood in front of the elegant facade. On the main entrance door, at about 30 cm above ground, a discreet sign “No Dogs Allowed” was positioned. If this bank expected a dog to understand this, what expectations did they have from their clients?

What Signs On The Entrance Door

This memory came back to me recently. We had a discussion in the bank about what signs to put on the entrance doors of our branches. The whole discussion started with the obligation to inform visitors that they are being registered by surveillance cameras. In order to do so, stickers with the image of a surveillance camera are positioned on all entrance doors. That is of course perfectly in order. Apparently the police also suggested that a “no guns” sign should be put up. Then, following an internal discussion, a suggestion was made to add a sticker with a crossed out photo camera. More ideas came in and the discussion became more fundamental. Should we apply common sense and expect our clients to have judgment or should we be very explicit about what is not allowed into our branches?

No Guns

Basically we can identify two groups of people that are carrying guns, those who do so legally and those who do it illegally. The legal group includes police officers on duty and licensed private persons who carry the gun within the limits imposed by that license. The illegal group consists of people that carry a gun without any permit or outside the limits set by the license if they have one. If you are part of the legal group (police officer on duty), why shouldn’t you be allowed to enter a bank branch armed ? And would the sticker on the door stop any illegal carrier of a gun (gangster, bank robber)  from entering the branch? (“Damn, just when I was about to rob this bank,  I see they don’t allow guns inside.”) I believe we may expect visitors to a branch to respect the law and there should be no need for a No Guns sign.

No Cameras

As a Leica carrying bank client I asked why we felt a “No Cameras” sign was needed. The answer was that – for a variety of reasons – we don’t want people to take pictures in our branches. I would reckon that it ‘s common sense not to take pictures inside a building that is not yours without asking permission, especially when there are also other people present. Apparently this is not always the case and from time to time one has to point it out to visitors who start taking pictures.

No Dogs, No Ice Cream

We also don’t want them to bring their dogs, eat ice-cream, shout at our staff or be intoxicated. Do we need stickers for this as well ? How about knives, helmets, ghetto blasters and you name it. The problem is that, once you start stating the obvious, there is no end to it. The greater the number of instructions, the more precise they need to be. In that case we would need a lot of stickers and a very large door indeed. Every now and then someone would argue that he didn’t know something wasn’t allowed. “It said no ice cream, but nothing about hamburgers” and another sticker would need to be added.

No Naked Men

Not too long ago a probably mentally deranged man was running totally naked down the street, chased by a group of boys. He ran into one of our branches for shelter. Do you think a “No Nakedness”  would have helped? ….I don’t think so either.

So, better to apply common sense and judgment and accept that maybe not everybody sees things the same way, but at least they will be able to see through the door as they come in.

 

 

 

 

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Big Amount Does Not Equal Big Profit

by SvG on 29 March, 2012

I like sports and often keep track of my performance. The other day I participated in an event that took me 4:20 hours to finish. Is this good ?

Of course you wouldn’t be able to answer because you don’t know what the distance was and if I was biking or running (or rowing) and what the conditions were. The result needs to be related to the effort, in this case the distance covered and means used.

About Profit And Profitability

When measuring the financial result, the principle is the same. We can’t make any statements about success -profitability- until we know what the financial effort, the investment was. Stating that someone who makes a profit of a thousand makes more profit than someone who makes one hundred is like saying that a biker is faster than a runner. If in first case the investment was 10.000 and in the second case 1.000, the profitability is the same. No one would claim that the first investor did a better job or obtained a better results.

Still, when I read about profits, it is predominantly about the net amounts of the profits. Not a word about profitability. Politicians and university professors complain about the giant profits banks make. This does not apply to banks alone, last week I saw similar comments on the profits of Petrom, Romania’s largest company, in Ziarul Financiar. Already some time ago there was an article in the Ziarul Financiar about the profits of the Romanian Banking system over the last 7 years (2004 – 2010). Based on BNR numbers, the conclusion was that the net profit in the total banking system over this period was 3,5 billion EUR.

What Makes A Big Profit

In order to form an opinion on how big a profit this is in terms of return we need to do two things. First we need to relate the profit to the effort made in order to obtain it, namely the investment. This gives us the return on investment. Once we have this we can compare with benchmarks or the return of investment in other sectors.

Computing the return on investment of a bank is a simple exercise and the data can easily be found on the BNR website. If we look at this we can see that the average return on equity (capital) for the Romanian banking system over the same period was 7,5 percent. If we were to add the results for the year 2011 to the picture, the overall result would be even lower.

So, now that we know what the return was we can form an opinion on how successful an investment really  is. We could compare the outcome to the results in other sectors, telecom, cement, pharmaceuticals, oil and gas, retail. We could make a comparison to investments in other financial instruments. Would you put your money on a RON deposit for 5 years fixed at an interest of 7,5%?

Risk Is Important Too

The standard way of doing this is to compare against a “risk free” benchmark. Because investing in a bank is a long term commitment – you cannot just take the capital out after a year – we need to look at an alternative benchmark, the yield on government debt for a maturity of, say 5 years. Today this cannot really be considered to be totally risk free but a better benchmark doesn’t exist.

So, if the shareholder, instead of investing, say, 2 billion RON in a bank, had invested the same amount into treasury bonds, the “risk free” benchmark, his return over the same period would have been about 7,5 % Obviously, by investing in a bank, which carries a higher risk, he would like to see a higher return. So, despite the big number of 3,5 billion, it was not a very good investment if we look collectively at the sector. In reality some investors have been extremely successful and others have done poorly.

Conclusion

Whichever way we look at this, the conclusion is that 7,5% average return over 7 years in not very high, it is actually low. Still, shareholders in banks have decided to reinvest a major part of the obtained profit in the Romanian banks, showing a long term commitment. Of course there are big differences from bank to bank, meaning some are clearly more profitable than others -which is good, because if all banks were at about the same level op profitability and it would be low, then the environment would most likely be blamed. A few banks that show good profits demonstrate that the banks that are not successful have only themselves to blame.

By the way, the 4:20 was for running a marathon, so not very good, my personal best is 3:30.

 

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If My Dog Could Speak

March 16, 2012

In general dogs are pretty stupid but our dog is – of course – really smart. That is what most people say about their own dogs. The truth is that all dogs are rather stupid but most of them are very likable. Sir Winston Churchill said famously “I like pigs. Dogs look up to us. Cats look down on us. Pigs treat us as equals“.(more quotes).  [...]

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Performance Against Budget Or Market

March 8, 2012

When I still was an athlete (about me) it was easy to measure performance. When you were first at the finish that meant you won. The first gets a gold medal, the second a silver one and the third a bronze. (By the way, gold medals are not really gold, my wife’s Olympic Gold is [...]

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Look Ahead, Get Ahead

March 4, 2012

Running is a very efficient way to get some exercise. You can do it almost everywhere and it doesn’t cost a lot. We do most of our running around Herastrau lake, a lap of about 5 km. When we first lived in Bucharest, in 1993 -1997, we would be the only ones. Old ladies would [...]

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Austrian Credit Exposure

February 9, 2012

As photographer I know exactly what exposure means. It is the amount of light that hits the film or sensor in the camera. It is adjusted by increasing or decreasing the time of exposure and/or the diameter of the diaphragm. In financial terms exposure can have more meanings or at least more interpretations. Nothing very [...]

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The Dreaming Professor

January 12, 2012

Last week I wrote about cost and competition. This was partially a reaction to an article in Ziarul Financiar by a professor at the Academy of Economic Studies (ASE) in Bucharest. Not a week later I found an article in ZF by another prof.univ.dr. at ASE, Eduard Dinu. New Year Wishes This professor explains how [...]

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Costs And Competition

January 6, 2012

Every now and then the discussion about costs in the banking system surfaces. The latest example was in the Ziarul Financiar of last wednesday in which professor Dan Armeanu, under the title “Why I Agree With Mister Governor,” gives his opinion.  I’ll not go into the content of the article but it didn’t seem very [...]

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Austrian Credit Limitations ?

November 24, 2011

Last Monday the Austrian banking supervisors, the FMA and the Austrian National Bank (OeNB) announced measures that may limit the possibility of subsidiaries of Austrian banks to continue to extend credit under certain circumstances. These measures came as a total surprise to all involved. President Basescu has made strong statements about this at The Economist’s Bucharest [...]

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Corruption, Again

November 2, 2011

The Romanian Foreign Investors Council (FIC) is an association of foreign investors aiming at improving the investment climate in Romania. Last year it proposed to the government  a series of 80 measures in its “Program for Growth”, in order to stimulate economic growth. The government is not obliged to listen to the FIC, of course, but [...]

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